Daniel Clements
Cloud Systems Administrator
Location: Raleigh, NC
Email: [email protected]
LinkedIn: linkedin.com/in/clementsd
GitHub: github.com/iamclements
Professional Summary
Experienced Cloud Systems Administrator with over 5 years specializing in designing, deploying, and managing cloud infrastructure. Skilled in automating workflows, optimizing cloud resources, and implementing robust security practices. Focused on building scalable, resilient, and cost-effective solutions.
Work Experience
Cloud Systems Administrator
LINQ | November 2022 - Present
- Co-piloted the roll-out of a new ticketing system HaloITSM for the IT, HR and Marketing help desk, streamlining ticket resolution processes and improving overall efficiency. Conducted user training sessions, and provided ongoing support to ensure seamless integration and adoption.
- Facilitated IT on-boarding calls for new employees, providing guidance on hardware setup, software usage, and security protocols.
- Created Azure DevOps group rules to automate the provisioning and de-provisioning of access across multiple ADO projects.
- Designed and deployed Hyper-V virtual machines tailored to the specific needs of engineers, optimizing system performance and resource utilization.
- Provided level II support to a remote workforce. Tickets include everything from hardware and software issues to account administration and provisioning licenses.
Associate Cloud Systems Administrator
LINQ | February 2022 - November 2022
- Co-piloted the rollout of Microsoft Intune to over 200 employees’ Windows and Mac OS devices remotely.
- Developed custom Powershell scripts to automate the deployment of VPN configuration files to and from managed corporate devices.
- Performed Point in Time database backups for hosted customers managed SQL servers.
- Established SAML SSO connections to multiple Enterprise Applications in Azure and created groups to manage the provisioning/ de-provisioning of access
- Leveraged Power Automate to streamline business processes such as custom email signature generation.
IT Intern
LINQ | September 2021 - February 2022
- Responsible for provisioning new users in Microsoft Active Directory and Office 365 admin
- Set up equipment for new hires in compliance with mobile device policies through Microsoft Endpoint Manager
- Responsible for helpdesk tickets using Track-It as our ticket management software. Tickets include everything from hardware and software issues to account administration and provisioning licenses
Technical Skills
- Cloud Platforms: AWS, Azure, Google Cloud Platform
- Infrastructure as Code: Terraform, CloudFormation, Pulumi
- Containerization: Docker, Kubernetes, ECS
- Scripting & Programming: PowerShell, Python, Bash
- Operating Systems: Linux (Ubuntu and CentOS), Windows Server, Windows 11 and MacOs
- Networking: VPCs, Subnets, Security Groups, DNS
Certifications
Education
Bachelor of Science in Computer Science
University of North Carolina Wilmington | Graduated 2021